Technical support for the website backup portion of MarketConnect is  provided directly by CodeGuard. So you can contact them directly regarding  any technical issues or usage questions you may encounter using the website backup service.

CodeGuard support can be contacted directly via email:

[email protected]

Please include the following information in your support request:

• Domain Name

For problems provisioning Codeguard in your WHMCS installation, configuration questions or billing issues with your MarketConnect account. Please contact WHMCS Marketplace support.