Technical support for SSL certificates issued through MarketConnect is provided directly by Symantec through their brand websites. So you can contact them directly regarding any technical issues or issuance questions.

A number of common tasks can be performed automatically, such as reissuing a certificate and changing the approver email.

The support link differs depending upon the brand of certificate purchased:

• RapidSSL: https://www.rapidssl.com/support/
• GeoTrust: https://www.geotrust.com/support/

For problems provisioning the website builder in your WHMCS installation, configuration questions or billing issues with your MarketConnect account. Please contact WHMCS technical support.