Website Publishing Error

Symptom

When publishing a website via Web.com Site Builder, you may see a Website Publishing Error message:

Website Publishing Error
There was an error during publishing your website. Please contact the support team.
Website Publishing ErrorThere was an error during publishing your website. Please contact the support team.

Cause

A previous unsuccessful or partial attempt to publish a website can cause subsequent publication attempts to fail.

Solution

To resolve this:

  1. Delete all of the files that previous publication attempts created from the customer's website. FTP Path specifies the location of these files.
  2. In Web.com Site Builder, click Publish.

Publication should now succeed.