FTP Connection Errors

Symptom

When attempting to connect to an FTP server with Web.com Site Builder, you may experience connection issues or see a 530 Please login with USER and PASS. log entry:

530 Please login with USER and PASS.

Cause

You have disabled TLS connections on your server. Web.com Site Builder requires TLS for FTP connections.

Solution

Update your server configuration to allow TLS connections.