Refunds Policy
All purchases of Credits deposited in your Marketplace account are non-refundable.
Services purchased with deposited funds can be credited. For information refer to the Refund Periods.
MarketConnect User Guides
The following articles are intended to help with the setup, provisioning, selling and ongoing management of services purchased via MarketConnect.
Topics
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Order Management 11
- How do renewals work?
- Cancelling an Order/Refunds
- Adding Promotion Codes to Marketplace Deposits
- Low Balance Alerts
- Email Notifications
- Service Upgrades
- Expiration and Grace Period
- Troubleshooting: This service has already been provisioned
- Troubleshooting: This order has already been renewed
- Troubleshooting: Authentication required
- Troubleshooting Order Not Found Errors